Course Details

Who is it suitable for? This qualification is for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.

What’s involved? This qualification is made up of competence and knowledge units. Level 2 will help you gain practical know-how in providing routine and more complex administrative support. The units covered in this qualification include communication in a business environment, principles of providing administrative services, principles of business document production and information management, understand employer organisations, manage personal performance and development, develop working relationships with colleagues, plus a range of optional units including provide administrative support for meetings, administer human resource records, using email and analyse and present business data.

Where might it lead? A qualification in Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include: Secretary Receptionist Administrator Personal assistant Office supervisor/team leader Manager

Course Duration We would estimate the course duration as a minimum of 6 months. The time it takes to complete the qualification will vary per candidate. (Please speak with an advisor for current attendance options).

Delivery method: Regular workplace visits from our assessors. Access to an online portfolio.

Assessment methods: A combination of observations, assessments, professional discussions, written and oral questioning, online and paper-based tests.

Entry requirements: No prior experience is required; however, learners must be working in an administrative role.

How much does it cost? £1750+ VAT.